Blog

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Armend Ukshini

Nov 20, 2020

Opportunity in chaos: Benefits of the ITO & BPO industry in Kosovo in the face of Coronavirus

In the face of Coronavirus uncertainty, organizations face unprecedented challenges. They are working hard to mitigate the financial and operational risks that can disrupt their business continuity. Read more arrow-right-icon

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Erëlehtë Zymberi

Nov 4, 2020

Privacy Protection and Law

In the digital age of data, people's way of living, their common habits and ways of thinking have undergone great changes. Digitalization has become necessary for all industries. This digitization has advantages over businesses and people themselves, although the sharing of such data, such as personal information, to the sources that can misuse them, it can be easily achieved. Read more arrow-right-icon

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Behar Haziri

Oct 13, 2020

Case Study: AT&T - MRS Renewal

In order to renew a contract with a client for maintenance of the routers, there were a list of calculations to be made. Read more arrow-right-icon

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Behar Haziri

Oct 13, 2020

Case Study: Software Automation and Innovation for AT&T

In order to put the price of the billing log for a customer, AT&T team needed to manually go through the excel spreadsheet and check rows one by one and consult different documents to put a price for the calls. This was the solution provided by Behar Haziri, Senior Network Engineer at Kosbit. Read more arrow-right-icon