In recent years, the growth in outsourcing has increased significantly due to the advancement in technology, competitive and faced paced business environment.

In recent years, the growth in outsourcing has increased significantly due to the advancement in technology, competitive and faced paced business environment. Outsourcing has become one of the most important business and unstoppable trends, so what is outsourcing – putting simply, it’s hiring others to do your work rather do it in-house. In the past, outsourcing has been regarded mainly as a cost-saving tactic, but, in today’s highly connected world, outsourcing is seen as a major strategic tool that may power, the 21st-century global economy.

More and more, businesses are looking to outsource ITO (Information Technology Outsourcing) and BPO (Business Process Outsourcing) services to Southeast Europe. Some of the examples of outsourcing include IT services, manufacturing, software development, tax, accounting, booking, training, customer service, logistics, real estate, call centre, and human resource functions.

In this most important trend, Kosovo has emerged as one of the Europe’s top locations for global sourcing of IT services. According to the Global Sourcing Association (GSA) the Southeast Europe – Kosovo region has become an attractive location for sourcing/outsourcing due to the low cost of qualified staff and a large number of highly educated, bilingual and qualified IT professionals. Kosovo has the youngest population (53% of Kosovars being under 25) in the EU, a strategic time zone (CET), the Euro currency, low taxes attractive prices, cultural affinity and a free trade agreement with the EU and US.

So if you’re already using outsourcing – or strongly considering it – allow us the opportunity to show you what Kosovo can offer. Here are the top ten good reasons why to outsource to Kosovo:

1: Highly Qualified Young Staff

It’s a fact; Kosovo has the youngest population in Europe, as much as 53% of Kosovars being under 25, who are well-educated, qualified IT (Cisco CCIE/Juniper JNCIE/ & Microsoft MSCE) people with strong English and German language skills. A study done by Blue Prism found that more than 60% of UK responders have had problems with an offshore centre representative from India for not being able to understand their accent which has posed a huge communication barrier to vendor customers.

2: Strategic Location

Kosovo is strategically located in the heart of Europe making it one of the most attractive ITO/BPO destinations and the IT hub for outsourcing in Europe. According to the World Bank Group’s report Doing Business, Kosovo has been recognised as top ten reformer worldwide, now ranks 66 out of 189.

3: Time Zone

Kosovo is closer than you think. Located in the UTC+01:00 – Central European Time Zone, 1 hour ahead of Greenwich Mean Time. It’s just less than 3 hours’ flight to London and less than 2 hours from Berlin. Staying in the same time zone, but you cannot get to Mumbai in less than 10 and at a much higher cost.

4: Attractive Price

In Kosovo, you can get more for less. Recent studies show that companies in the US and the UK are turning to Southeast Europe, instead of India due a cheaper and more qualified labour force, which gives it a competitive edge to India, where rates are cheaper, but you can end up spending more time to overcome communication and cultural difficulties and getting your message across