Systems Engineer
We are looking for professional and highly skilled Systems Engineers, who specialize in DNS, DHCP and IP technologies.
Responsibilities:
• Hands-on experience with DNS, DHCP and IP;
• Stage, configure, install, document, and troubleshoot DNS, DHCP and IP;
• Making DNS, DHCP AND IP Engineering recommendations and supporting those recommendations;
• Configuring & troubleshooting DNS & DHCP;
• Upgrade and patch DNS, DHCP and IP;
• Provide technical information and support to customers;
• Document DNS, DHCP AND IP Environment and support activities in service management platform;
• Work closely and effectively with customers, partners, vendors, and fellow team members to provide exceptional customer service;
• Take ownership of customer issues and see problems through to resolution;
• Research, diagnose, troubleshoot, and identify solutions to resolve customer issues related to DNS, DHCP and IP;
• Provide prompt and accurate feedback to customers;
• Document knowledge in the form of knowledge-based tech notes and articles;
• Recommend new and existing solutions, which involve enhancing application and systems functionality, features, and defect repair;
• Use your intuition and innovation to provide solutions and workarounds for customers.
Requirements:
• Expertise with DNS, DHCP and IP infrastructure as well as planning and executing deployments & migrations;
• Experience with remote technical support, systems administration, and network administration background desirable;
• Strong DNS, DHCP AND IP Technical documentation (Visio, PowerPoint, etc.);
• Expertise with Microsoft Active Directory;
• Excellent communication skills – written and verbal;
• Cisco CCNA is a plus;
• Solid knowledge in TCP/IP and networking protocols;
• Working knowledge of L2, L3 devices;
• Strong customer service skills;
• Outstanding analytical and organizational ability;
• Self-starter and a good team player with the ability to multi-task in a high-pressure, fast-paced, fast-growth environment;
Benefits:
• Opportunity to work for world’s largest ICT companies;
• Highly competitive salary;
• Flexibility working between office and home;
• Reimbursement of professional certifications;
• Health insurance;
• Bonuses and other financial perks;
Apply now by sending your CV in English at hello@kosbit.net or apply by completing the form provided below.